Terms and Conditions

This page details out our terms and conditions for our services. By booking in for a mock driving test or driving lesson, you agree to these conditions.

Driving Lessons

  • All driving lessons will be conducted in the instructor’s driving school vehicle unless agreed prior.

  • The student must bring with them a valid NZ Licence or an International Licence/Permit for the lesson to continue.

  • Failing to bring a valid licence will forfeit the lesson and all related costs including a cancelation fee will be the responsibility of the student.

Recording Consent and Media Release

  • Security Recording

    To promote the safety and security of students, instructors, and the public, all driving lessons conducted in a Social Driving Academy instructor vehicle are subject to video and audio recording.

    By making a booking and attending a lesson in the instructor’s vehicle, you acknowledge and expressly consent to your lesson being recorded. These recordings may be retained and used by Social Driving Academy for security, safety, incident investigation, quality assurance, staff training, and legal or insurance purposes where required.

  • Educational and Promotional Recordings

    Students may request that a driving lesson be recorded for educational and promotional purposes, whether the lesson is conducted in the student's own vehicle or the instructor’s vehicle. Requests should be made to the instructor before the lesson commences.

    By requesting such a recording and proceeding with the lesson, you acknowledge and expressly consent to Social Driving Academy recording your lesson and using, reproducing, editing, publishing, distributing, and publicly displaying the resulting video, audio, photographs, and other media, in whole or in part, for educational, promotional, marketing, advertising, and other business purposes.

    You understand and agree that this content may be published on Social Driving Academy's website, social media platforms, video-sharing platforms, advertising campaigns, printed materials, and other marketing or educational channels, and may be accessible to the public worldwide.

    Unless otherwise agreed in writing, you waive any right to inspect or approve the finished content prior to publication and acknowledge that you are not entitled to any compensation, royalties, or other payment arising from the use of the recordings.

    If you do not wish your lesson to be recorded for educational or promotional purposes, you should not request such recording. Security recordings in instructor vehicles will continue to apply as outlined above.

Mock Driving Tests

  • The student must meet the driving instructor close to the test site.

  • All mock tests will be conducted in the student’s vehicle unless agreed prior. It is the student’s responsibility to ensure the vehicle has a valid Rego and WOF, and appropriate vehicle insurance, and has sufficient fuel to complete the mock test.

  • The student must bring with them a valid NZ Licence or an International Licence/Permit for the mock test to continue.

  • Failing to bring a valid licence or to ensure the vehicle is up to the required standard will forfeit the mock test and all related costs including a cancelation fee will be the responsibility of the student.

Meeting Location Requirements

  • All Driving Lessons and Mock Driving Tests are conducted on a meet-at-location basis at centralised pick-up locations.

  • Pick Up and Drop Off services are not included.

  • Students must meet the instructor at a central meeting location specified in the booking confirmation email.

  • It is the student’s responsibility to arrive on time at the agreed location.

Payment

  • Late notice of cancellation or request to reschedule within 24 hours of the appointment will incur a late notice fee of 50% of the appointment cost.

  • No notice or failing to turn up to the appointment will incur a cancellation fee of 100% of the appointment cost.

  • Any request to refund a paid fee due to no fault of the driving school will incur an admin fee of 25% of the paid amount.